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My Experiences Getting RIPPED OFF By DNA Freight Shipping Company
By John Western
In case you don’t want to read till the end of this article, let me sum it up short and sweet for you in one sentence - DO NOT USE DNA FREIGHT SHIPPING COMPANY - me and my company were severely lied to and hurt by DNA Freight Shipping Company, and we lost tens of thousands of dollars because of these lies and misleading information just so they could get our business and we would use them as our shipping company. I don’t know if my company will ever get back the solid reputation that took us so many years to achieve because of the poor service by DNA Freight Shipping Company. I write this because I hope that nobody else ever gets scammed the way I did by DNA Freight. The Lies I Was Fed By DNA Freight Shipping Company
My company sells wholesale goods that come in crates and ships them to many different places. In the past, we had never had problems with our shipping company but we heard that DNA Freight had lower prices which sounded nice at first - it didn’t turn out so nice though. DNA Freight and the CEO Dmitriy Temesov told me blatant lies just so we would sign on with them. They said that they could handle our products, and that our products would be shipped safe. It turned out that a big portion of our products were showing up at customers doors damaged, and many times in pieces because of DNA Freight Shipping Company. Imagine what the customer thinks about the business the product got shipped from when it comes to their door looking like a bunch of pieces and what that does for my companies reputation. DNA Freight Shipping Company has really hurt my business and it will be hard to get back the solid reputation that took us over a decade to obtain. The last company that was shipping our products would only damage our goods 2% of the time or less, a number that I can live with. With DNA Freight, our percentage of damaged goods skyrocketed to 17%! I can handle fixing or giving brand new products for unhappy customers who were shipped damaged goods, but when it’s 1 out of every 5 products (which was basically the going rate with Dmitriy Temesov DNA Freight Shipping Company ) it starts to get a little costly. The Horrible Story Behind DNA Freight
I thought at first that DNA Freight actually shipped out the products for us. It turns out that DNA Freight Shipping Company just hands it over to another cheap shipping company, who is known to do very bad work. Basically DNA Freight doesn’t even know what is going on after they hand the product over. We first spend a bunch of money trying to re design our product packaging, and DNA Freight kept telling us that they would do a better job. We spent tens of thousands of dollars making our packaging better, but DNA Freight kept breaking our products time and time again. We later found out that the carriers that DNA Freight work with say that our product must survive a 3 feet drop test! Our product could never survive that! DNA lied to us, by hiding these general guidelines at the time of shipment. DO NOT USE DNA FREIGHT! |
DNA Freight Shipping Company Will Lie To You To Get Your Business
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Thank you for sharing this information, John.
Companies today had better realize that their image is quickly tarnished by the world wide web.
Keep up the good work.
Best wishes.
Frederick
CONTRIBUTOR'S REPLY
Thanks for the comments Frederick. I have never been as mad as I the guys made me over at DNA Freight. I don't usually write reviews like this, but I was badly screwed by this company. I don't wish this upon anybody.
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This intel was contributed by JW
JW
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May, 2012
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